Frequently Asked Questions.
Find quick answers to common questions about Crestore delivery, Cash on Delivery, returns, cancellations, replacements, warranty and refunds.
Select any question below to view the answer. If you still need assistance, you can contact Crestore customer support.
Do you deliver across India?
Yes. Crestore provides Pan-India delivery to serviceable locations.
Do you offer Cash on Delivery?
Yes. Cash on Delivery (COD) is available for eligible products and serviceable locations.
What is your return period?
Eligible products can generally be returned within 7 days of delivery, subject to the applicable product return conditions.
Can I cancel my order?
Cancellation may be requested before dispatch. Once an order has been dispatched, cancellation may not be possible.
What if I receive a damaged product?
Contact us as soon as possible with your order details and photographs or videos of the product and packaging.
We will review the issue and provide an appropriate resolution where applicable.
Do all products have replacement?
No. Replacement availability depends on the individual product and its applicable policy.
Do all products have a warranty?
Warranty availability depends on the individual product.
Where a product carries a warranty, the applicable warranty information will be provided on the product page or accompanying documentation.
How will I receive my refund?
Eligible refunds are generally processed to the original payment method.
For COD orders, appropriate bank or payment details may be requested.
How can I contact Crestore?
You can contact Crestore using the support details below.
Questions Answered. Shopping Made Easier.
Our FAQ provides quick and clear information about common Crestore shopping, delivery and after-sales questions.