Privacy Policy.

Information We Collect

Depending on how you use our website, we may collect information including:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and transaction information
• Product and purchase details
• Information provided while contacting customer support
• Device, browser and website usage information
• Information collected through cookies and similar technologies

How We Use Your Information

Information collected through our website may be used to:

• Process and fulfil orders
• Arrange delivery
• Process payments and refunds
• Provide customer support
• Respond to enquiries
• Send order-related communications
• Prevent fraud and misuse
• Improve our website, products and services
• Comply with applicable legal and regulatory requirements

Payment Information

Payments may be processed through third-party payment service providers.

Crestore does not ordinarily store complete debit card, credit card or banking credentials on its own servers.

Payment information is handled by the applicable payment service provider according to its security and privacy practices.

Sharing of Information

We may share necessary information with trusted service providers such as:

• Payment processors
• Courier and logistics partners
• Technology and hosting providers
• Customer-support service providers
• Analytics and security service providers
• Government or regulatory authorities where legally required

Cookies

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage and improve the customer experience.

You may manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes and complying with applicable legal requirements.

Your Rights

Subject to applicable law, you may contact us to request access to, correction of, or other appropriate action concerning your personal information.

Children’s Information

Our services are not intentionally directed toward children.

We do not knowingly collect personal information from children without appropriate consent where required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised “Last Updated” date.